FAQ

one.  Q: Why should we choose you?
A: We only supply the bike with high quality component. All the components should be checked carefully before assembling, thus, any broken or deficient components will not be used on the bikes.

two. Q: Are you a factory or an import and export company?
A:We are an ebike manufacturer who do not use middle man and instead ship our bikes at    drastically reduced prices direct to the customer. You are saving a lot of money by buying    direct from us

three. Q: Can I get some samples?
A: Yes, feel free to order a sample or visit us at our factory for a test ride.

4. Q: Do you have the products in stock? 
A:  No, we produce to order.

five . Q: What’s your payment terms?
A: We accept all kinds of payment terms.e.g. T/T, L/C, D/A, D/P, O/A, and so on.

6. Q: How do you ensure the quality of the bikes before delivery?
A: Bikes are tested for their performance, speed and productivity in harsh conditions by final quality control teams before delivery.

seven. Q: What’s the delivery time? 
A: About 35-45 days depends on peak season or not.

eight. Q: Can I mix different models in one container? 
 A: Yes, different models can be mixed in one container.

9. Is it straightforward to assemble when I obtain it?
When you receive the bicycle, simply take away the protecting sponge, unfold the bicycle, assemble the front wheel and peddles and you are Done!

10. How do you cost the battery and how extended does it get?
The battery costs in about 3-4 several hours using our incorporated charger. You can do this although it really is on the bike or if it is less complicated, just take it out and demand it at home or in your office.

eleven. Q: What’s your warranty term? 
We use only top quality factors on our bikes to ensure our bikes very last a lengthy time. And we do offer a TWO Yr Restricted Guarantee on all our new bikes such as motor, battery etc… In the unlikely scenario that a element breaks since of problems in the first 12 months, we will ship substitution parts cost-free of cost to you. Notice this does not apply to rider incurred damages or normal dress in and tear.

twelve. What is the prime pace of the bicycle?
Our bikes can effortlessly strike 35km/hour on battery energy by itself. Owing to CZPTpe law we location a pace restrict at 25km/hour (For U.S. it is 32km/hour) The pace restrict can be simply modified ahead of shipment upon your request.